These Terms of Service (“Terms”) govern your use of VIBE (the “Service”) and vibe-market.app (the “Site”), both operated by ModernGrindTech, LLC, a Virginia limited liability company. By accessing or using the Site or Service you agree to these Terms and our Privacy Policy.
1. Who can use VIBE
You must be at least 18 years old and able to form a binding contract. You represent that the organization you connect the Service to is one you’re authorized to bind. You are responsible for keeping your login credentials confidential and for all activity under your account.
2. Founding-member access
The Service is live and currently in its Founding 50 period. Founding-member access and any early-access offers are made in the company’s sole discretion. Pricing, feature scope, and availability may change as the product evolves.
3. Plans, billing, and trials
- Founding-member plan pricing is locked in per the offer you accept at sign-up. Non-founding plans are billed at then-current list pricing.
- Billing is processed by Stripe. You authorize recurring charges on the card or payment method on file until you cancel.
- Free trials convert to paid plans at the end of the trial unless cancelled. You can cancel any time in Settings → Billing.
- Refunds are generally not provided for partial months. If you feel a refund is warranted, contact us.
4. Your content
You own the CRM data you upload, import, or generate on the Service (“Your Content”). You grant us a limited license to host, process, display, and transmit Your Content only to the extent necessary to operate the Service on your behalf. We do not sell Your Content, use it to train AI models, or share it with third parties except the sub-processors listed in our Privacy Policy.
5. Acceptable use
You agree not to use the Service to:
- Send spam, unsolicited bulk email, or messages that violate CAN-SPAM, TCPA, or A2P 10DLC rules.
- Store, process, or transmit content that is illegal, infringing, fraudulent, harassing, or threatens violence.
- Reverse-engineer, scrape, or probe the Service for vulnerabilities without prior written consent (responsible disclosure is welcome).
- Resell, sublicense, or make the Service available to third parties as a hosted service without our written consent.
- Exceed rate limits, usage caps, or plan entitlements through circumvention.
We may suspend or terminate accounts that violate these rules, typically with notice when feasible and always when required by law.
6. Third-party integrations
The Service optionally integrates with Twilio, QuickBooks Online, Stripe, and other providers. Your use of those services is governed by their own terms. You authorize us to transmit Your Content to those providers at your direction.
7. Intellectual property
All rights in the Service, the Site, and the VIBE brand (including the wordmark, the acronym expansion “Vertical Integration Business Enterprise,” logos, UI, and documentation) are owned by ModernGrindTech, LLC and its licensors. No rights are granted except those expressly set forth in these Terms.
8. Disclaimer
The Service is provided “as is” and “as available”. We disclaim all warranties to the fullest extent permitted by law, including fitness for a particular purpose, non-infringement, and merchantability. We do not warrant that the Service will be uninterrupted, error-free, or free of bugs. You are responsible for maintaining your own backups of Your Content.
9. Limitation of liability
To the fullest extent permitted by law, ModernGrindTech’s aggregate liability for any claim arising out of or related to these Terms or the Service is limited to the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) $100. In no event will we be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, revenue, data, or goodwill, even if advised of the possibility.
10. Termination
You can cancel at any time. We may suspend or terminate your access for breach of these Terms. Upon termination, your right to use the Service ends. You can export Your Content in a portable format for up to 30 days after termination, after which we permanently erase it.
11. Governing law & disputes
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-laws principles. Any dispute that cannot be resolved informally will be resolved through binding arbitration in Virginia under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual-property or confidentiality matters. Class actions and class arbitrations are waived.
12. Changes
We may update these Terms from time to time. Material changes will be announced by email to account holders and posted here with a new “last updated” date. Continued use after changes constitutes acceptance.
13. Contact
ModernGrindTech, LLC -- Virginia, USA. Send us a message.